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Service

AI inside the tools your teams already use

We connect AI capabilities into your existing CRM, ERP and support systems through APIs and custom integrations, so AI augments current workflows instead of replacing them.

What is included

What you get

Scope is agreed with you up front and tailored to your situation. These are the building blocks.

API and connector development

Secure integrations between AI services and your business applications.

Workflow embedding

AI features surfaced where people already work, such as inside the CRM record or support ticket.

Data synchronisation

Clean, permission-aware data flows between systems and AI components.

Security and governance

Access control, logging and data-handling rules appropriate to each integration.

Who it is for

Is this right for you?

Teams that already have the systems they need and want AI value without a disruptive platform change.

Typical uses

Common starting points

  • Summaries and suggested replies inside a support desk
  • AI-assisted data entry and enrichment in a CRM
  • Smarter search or reporting over ERP data
  • Connecting several internal systems through a single AI layer
How we deliver

From first call to results

Short feedback loops and working output at every step, in overlap with your time zone.

01

Map systems

Review applications, APIs, data and permissions involved.

02

Design flow

Decide where AI helps in the workflow and what it can read or write.

03

Integrate

Build and test connectors against real scenarios.

04

Roll out

Release to a pilot group, gather feedback and expand.

Questions

Frequently asked

Do we have to replace any of our software?

No. The aim is to work with what you run today.

What if a system has no API?

We assess options case by case, including supported export routes or alternative integration approaches.

How do you protect sensitive data?

By limiting what each integration can access, logging activity, and agreeing data-handling rules up front.

Next step

Tell us what you are trying to achieve

Share a few details and we will reply with an honest view on whether and how we can help.

Contact Qualsys